Tenants - At Home Real Estate Services, Inc.

Prospective Tenants

Thank you for choosing At Home Real Estate Services, Inc. to rent your home.

Our property management team is available to assist you Monday through Friday, 9:00am - 4:30pm. Emergency services are available 24 hours a day. If you have a routine maintenance request please submit your Maintenance concern online through your tenant portal. If you do have an after-hours maintenance emergency please call 1-855-559-5525. Click Here to read more about our Emergency Procedures and Maintenance.

Our after-hours emergency response team has been trained in At Home Real Estate Services, Incs. policies and guidelines in dispatching a vendor after hours for emergencies (including fire, flood and no heat calls). We want to take care of a minor problem before it becomes a major problem.

Office hours are M-F 9:00am - 4:30pm and emergency # 1-855-559-5525

View Properties Rental Application

Tenant Portal

Allow you to submit service requests 24/7 through your online Tenant Portal. Our management staff will receive notification and the work order will be assigned to a vendor once owner approval is received. You'll be able to check on the progress of these work orders through your Tenant Portal.

Rental Application Disclosure

Any individual may put in an application to rent one of our properties sight unseen.

Application Disclosure - Sight Unseen
Application apply online at www.athomeres.com or print PDF

Tenant Screening

We require each prospective tenant 18 years of age and older to submit a rental application. We run criminal background checks, credit background checks, verify employment for each applicant and verify rental references from at least two of the past landlords or the past 3 years.

Monthly Statement

Instant access to your account anytime, anywhere. Tenant portal will give you the opportunity to pay online and check the activity for your account each month. You will be able to access your tenant portal online so you can check your account when it's convenient for you.

Resources & Forms

Current Residents

Thank You for Choosing At Home Real Estate Services, Inc. for your rental needs.

Your time is valuable and paying online allows you to pay your rent online for a small fee and submit service requests 24/7 through the online through your Tenant Portal. Once a maintenance request is received, our management staff will receive notification and the work order will be processed, assigned to a vendor once owner approval is acquired. You'll be able to check on the progress of these work orders through your Tenant Portal.

Tenant Login

Links and Resources

Submit Maintenance Request

Our property management team is available to assist you Monday through Friday, 9:00 am – 4:30 pm. Emergency services are available 24 hours a day. If you have a routine maintenance request please submit your Maintenance concern online. If you do have an after-hours emergency please call 855-559-5525.

24/7 Service With Tenant Portals

Propertyware Tenant Portals software provides our customers instant access to their accounts anytime, anywhere. Save time, reduce paper waste and eliminate unnecessary headaches by offering tenants 24/7 access to powerful self-service tools.

Convenience Of Online Service Requests

Research shows that one of the primary reasons that tenants look for a new home at lease renewal is the quality of services provided by management. Propertyware allows you to deliver world-class customer service where tenants can submit service requests (descriptions and photos), check their status and converse with management staff anytime, anywhere.

Track And Record Conversations

Our customers expect convenient tools that allow them to communicate with management staff when they have questions. Propertyware Tenant Portals allow our customers to communicate with your management staff from one centralized location that's available to you from any web browser or Internet enabled smart phone. Both tenants and management staff will automatically be notified via email when new comments are added to a conversation stream.

Tenant FAQ's

Can you hold a place before I apply?

We will not hold a property without owner approval and a full security deposit and lease being signed.